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Help and Support Available for Heating Upgrades

Depending on your situation, there may be grants, finance options and other support to help with a heating upgrade. Always check current eligibility before you rely on any scheme.

✓ Grants
✓ Finance and warranties
✓ Where to check eligibility

Request a quote

Tell us what you need and we will come back to you.

20+ years’ experience

Gas Safe registered engineers

Honest, no-pressure advice

Based in Bury St Edmunds

Grants

The Boiler Upgrade Scheme may help eligible homes install a heat pump. See our heat pump grants guide for details, and check the latest rules on gov.uk.

Grant schemes change, and eligibility depends on your property, your existing heating and the type of system. Never assume a scheme applies until you have checked, and avoid committing to work on the strength of a scheme you have not confirmed.

Why customers choose LK Heat

✓ Gas Safe registered engineers
✓ 20+ years of industry experience
✓ Local, Bury St Edmunds based
✓ Honest, no-pressure advice
✓ Neat, tidy installation

Finance and warranties

Ask us about finance options and the warranty that comes with any system we install.

Warranty terms vary by manufacturer and by system, and some depend on regular servicing. We explain what applies to your equipment in your quote so that you know what is covered and what you need to do to keep it valid.

Where to check

Scheme rules change, so always check the latest information on gov.uk or Ofgem. We are happy to talk you through what applies to you.

It also helps to keep the paperwork for any upgrade, including quotes, certificates and warranty documents, because you may need them later, for example when you sell the property.

How we can help

Explaining your options

We lay out the choices in plain English, so you know what you are deciding.

Written quotes

You receive clear details with no pressure to proceed.

Grant guidance

We help you understand what to check and how applications work.

Honest advice

If a simpler or cheaper option will serve you better, we will say so.

Questions to ask before you rely on support

Ask what the scheme covers and what it does not, who applies for it, when and how any funds are paid and what happens if your application is not accepted. Ask whether any conditions apply, such as the type of equipment, the state of your insulation or the fuel you are replacing.

If someone promises a grant that sounds too good to be true, check it with gov.uk or Ofgem before agreeing to anything. A reputable installer will be happy for you to do so.

Planning an upgrade over time

You do not have to do everything at once. Many households work in stages: servicing and controls first, then insulation, then a new boiler or a heat pump when the time is right. Spreading the work can make it easier to manage, and good early choices, such as sizing radiators sensibly, make later steps easier.

We are happy to talk through a sensible order of work and what each stage would involve, so that you can plan with confidence.

Other sources of help

Beyond grants and finance, support may be available through your local council, your energy supplier or national advice services, depending on your circumstances. Energy efficiency advice, insulation schemes and help for households on lower incomes are all worth checking.

Official sources such as gov.uk and Ofgem are the safest places to start. Be wary of unsolicited calls or letters offering free or heavily subsidised upgrades, and check any offer independently before giving out personal details.

Keeping records

Keep a folder with your quotes, invoices, certificates, commissioning records and warranty documents. If you sell your home, a buyer’s solicitor may ask for them, and a documented, serviced system is reassuring for buyers.

If you are a landlord, keep your gas safety records and service history up to date as well, since you may be asked for them.

Common questions

Can’t see your question? Send us an enquiry using the form at the top of the page and we will come back to you.

Am I eligible for a grant?

It depends on the scheme and your circumstances. Check the current rules or ask us.

Is finance available?

Ask us when you enquire and we will explain what is on offer.

What warranty will I get?

Warranty depends on the equipment installed. We explain it in your quote.

Who applies for the grant?

It depends on the scheme. We explain who does what before the work starts.

Related guides and services

Heat pumps

Heat pump grants

Heat pump costs and running costs

Areas we cover

Want to know what support applies to you?

Call 07549 400152 or send an enquiry online.