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Heating and Cooling Guides for Suffolk Homes

Plain-English guides on boilers, heat pumps and air conditioning, written by the LK Heat team in Bury St Edmunds to help you decide before you talk to anyone.

✓ Boilers, heat pumps, air conditioning
✓ Written in plain English
✓ No pressure, no hard sell

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Tell us what you need and we will come back to you.

20+ years’ experience

Gas Safe registered engineers

Honest, no-pressure advice

Based in Bury St Edmunds

Advice to read before you decide

Choosing heating or cooling can feel like a lot of decisions at once. These guides explain how things work, what affects the cost, and what to ask any installer, so you can make up your own mind at your own pace.

Each guide answers one question. If you would rather talk it through, call us on 07549 400152 or send an enquiry using the form at the top of the page, and we will come back to you.

Why customers choose LK Heat

✓ Gas Safe registered engineers
✓ 20+ years of industry experience
✓ Local, Bury St Edmunds based
✓ Honest, no-pressure advice
✓ Neat, tidy installation

Boilers

Boiler servicing and repair

Why and how often to service your boiler, and what happens during a visit.

Boiler problems: what to check

Safe checks to make if your boiler stops working, and when to call an engineer.

Boiler repair or replace?

How to decide whether a repair is worth it or a new boiler makes more sense.

What affects the cost of a new boiler

What changes the price, and how to compare quotes fairly.

Combi, system or regular boiler

Which type of boiler suits your home and your hot water needs.

Replacing your gas boiler

Why now can be a good time to upgrade to a modern, efficient boiler.

Heat pumps

Is a heat pump right for my home?

A simple self-check on insulation, radiators, space and your current heating.

Heat pump types compared

Ground source, air source and hybrid, side by side.

Heat pump costs and running costs

What affects the cost of installing and running a heat pump.

The heat pump installation process

What happens from survey to commissioning, step by step.

Ground source heat pumps explained

How they work, trenches or boreholes, and who they suit.

Hybrid heat pumps explained

How a heat pump and boiler share the work, and who it is for.

Heat pump grants

An overview of the Boiler Upgrade Scheme and where to check current rules.

Air conditioning

What affects the cost of air conditioning

What changes the price and how to get an accurate quote.

Air conditioning or heat pump?

The difference between the two, and whether you need both.

Choosing air conditioning for your home

Single or multi-room, sizing, noise and where the units go.

Year-round air conditioning comfort

How modern air conditioning heats and cools in one system.

Support and working with us

Help and support available

Grants, finance, warranties and where to check your eligibility.

What to expect when you work with LK Heat

From first enquiry and survey to installation and aftercare.

Common questions

Can’t see your question? Send us an enquiry using the form at the top of the page and we will come back to you.

Are the guides a substitute for a survey?

No. They explain the options in general terms. Every home is different, so we visit, look at your system and give you a written quote.

Do the guides include prices?

No. Costs vary too much between homes to give a useful figure, so the guides explain what affects the price instead.

What if my question is not covered?

Call us on 07549 400152 or send an enquiry through the form and we will answer it directly.

Related guides and services

Boiler repair and servicing

Heat pumps

Air conditioning

Areas we cover

Prefer to talk it through?

Call 07549 400152 or send an enquiry online.